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LEGAL

PRIVACY POLICY

Last updated:

Last updated: October 24, 2026

AE-TECH JSC (“AE-TECH”, “we”, “us” or “our”) respects your privacy and is committed to processing personal data transparently, for defined purposes and only to the extent reasonably necessary.

This Privacy Policy explains how AE-TECH collects, uses, stores and protects personal data when you visit our website, submit an enquiry, request technical consultation, discuss products or solutions, or contact us regarding a potential partnership.

1. Scope

This Policy applies to personal data processed through ae-techvn.com, its online enquiry forms and website-related interactions with AE-TECH.

It does not govern the privacy practices of third-party websites or platforms that may be linked from the AE-TECH website.

2. Information We May Collect

Depending on how you interact with us, we may process:

Information you provide directly

This may include:

  • Name;
  • Company or organisation;
  • Job title or department;
  • Telephone number;
  • Email address;
  • Location or contact address;
  • Business sector;
  • Product, solution or service requirements;
  • Technical enquiry details;
  • Information about applications, materials, equipment, operating conditions or current issues;
  • Partnership, supplier or technical documentation enquiries;
  • Other information you voluntarily provide.

Technical and website usage information

Depending on your Cookie preferences, we may process:

  • IP address and related connection information;
  • Device, browser and operating system information;
  • Pages visited;
  • Visit time and duration;
  • Traffic source;
  • Campaign information such as UTM parameters;
  • Website interaction data;
  • Technical data required for website security and operation.

Analytics and marketing technologies are controlled through AE-TECH’s Cookie Consent system.

3. Purposes of Processing

We may process personal data to:

  • Receive and respond to enquiries;
  • Discuss products, solutions and technical requirements;
  • Prepare relevant technical information or documentation;
  • Discuss potential partnerships with brands, manufacturers and suppliers;
  • Manage and follow up customer enquiries;
  • Improve website content, functionality and user experience;
  • Measure website and traffic-source performance where Analytics consent has been granted;
  • Measure advertising and marketing activity where Marketing consent has been granted;
  • Maintain website security and prevent misuse;
  • Comply with applicable legal obligations.

We do not intentionally use personal data for incompatible purposes without an appropriate basis.

4. Consent and Processing Choices

Where consent is required, AE-TECH seeks to provide relevant information before you make an active choice.

Silence or continued browsing is not treated as consent to non-essential Analytics or Marketing technologies.

You can change or withdraw your Cookie preferences at any time through Cookie Settings in the website footer.

Submitting an enquiry form does not require you to accept Analytics or Marketing cookies.

5. Enquiry Forms and CRM

Information submitted through AE-TECH forms may be transferred to our customer relationship management systems for:

  • Receiving enquiries;
  • Classifying requirements;
  • Assigning the appropriate contact;
  • Following up discussions;
  • Responding to requests.

AE-TECH currently uses tools within the MISA/AMIS ecosystem for certain form and customer-information management functions.

Information is used only to the extent reasonably necessary for the relevant enquiry or relationship.

6. Cookies and Tracking Technologies

The website uses three categories:

Necessary

Required for website operation, security, enquiry forms and remembering your privacy choices.

Analytics

Used, where permitted, to understand website usage, measure traffic and assess traffic sources.

AE-TECH may use Google Analytics and Google Tag Manager for these purposes.

Marketing

Used only where permitted to support advertising and marketing measurement or audience-related activities.

AE-TECH may use Meta Pixel and comparable technologies where applicable.

For further details, please see our Cookie Policy.

7. Sharing with Third Parties

AE-TECH does not sell users’ personal data.

Where reasonably necessary, data may be processed by:

  • Website and hosting providers;
  • CRM and form-service providers;
  • Website analytics providers;
  • Advertising and marketing technology providers where consent has been granted;
  • Security, anti-spam or verification providers;
  • Technical service providers supporting AE-TECH;
  • Competent authorities where required by law.

Access is limited to what is reasonably necessary for the relevant service or function.

8. International Processing and Transfers

Some technology providers used by the website may operate infrastructure outside Vietnam.

Where personal data is processed or transferred across borders, AE-TECH will take measures required by applicable personal data protection laws.

9. Retention

We retain personal data for periods appropriate to:

  • The purpose for which it was collected;
  • The relevant enquiry or customer relationship;
  • Operational requirements;
  • Applicable legal retention obligations;
  • The protection of legitimate rights and interests.

Where information is no longer required, we may delete, anonymise or otherwise handle it in accordance with applicable requirements.

Cookie preferences are retained for the period configured in the website’s Cookie Consent system unless the user changes their preference or browser storage is cleared earlier.

10. Data Security

AE-TECH applies reasonable technical and organisational measures intended to reduce risks such as:

  • Unauthorised access;
  • Data loss;
  • Misuse;
  • Unauthorised alteration;
  • Unauthorised disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

11. Your Rights

Subject to applicable law, you may have rights including:

  • The right to be informed about personal data processing;
  • The right to consent or refuse consent;
  • The right to withdraw consent;
  • The right to access or request a copy of your data;
  • The right to request correction;
  • The right to request deletion;
  • The right to request restriction of processing;
  • The right to object to certain processing;
  • The right to complain or exercise other rights available under applicable law.

Certain rights may be subject to limitations provided by law.

To submit a privacy-related request, please contact AE-TECH using the details in Section 14.

12. Children’s Data

The AE-TECH website is primarily intended for businesses, manufacturers, partners and users operating in industrial environments.

We do not intentionally direct the website’s marketing activities to children or intentionally collect children’s personal data through such activities.

13. Changes to This Policy

AE-TECH may update this Policy to reflect:

  • Legal or regulatory changes;
  • Changes in technology;
  • Changes in website operations;
  • Changes in our data-processing activities.

The latest version will be published on the website together with the updated date.

14. Contact

For privacy or personal-data enquiries, please contact:

AE-TECH

Email: support@sxccorp.com
Phone: 0901 778 902

Northern Office:
40 Ham Nghi Building, Tu Liem Ward, Hanoi, Vietnam

Southern Office:
4th Floor, JD Building, 77 Nguyen Trong Tuyen, Cau Kieu Ward, Ho Chi Minh City, Vietnam